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Shipping Information

International shipping 

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  • Buyers bear tax payments (if any), we are not liable for any issues after we have shipped items out. 

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  • SHIPPING DURATION WILL BE SUBSTANTIALLY DELAYED DUE TO COVID, PLEASE DO NOT ORDER IF YOU CANNOT WAIT , we are not liable for the status of the shipment once we have shipped the items out. â€‹

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  • We will not be responsible for any shipping issues after we have shipped the parcels out, please check with your nearest post office for any problems with your parcels. 

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  • Please make sure that your address is correct, if not do email us at helloplanetdays@gmail.com immediately . Once order has been shipped out, we will not be liable for loss parcels and customers will bear redelivery charges if we receive an undelivered parcel. Strictly no refunds are allowed in the case of lost mail. 

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International Shipping â€‹

  • Basic shipping

    • does not offer tracking numbers, hence do opt for this at your own risk. 

  • Registered Shipping

    • highly recommended for international shipping, comes with tracking. 

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Local Shipping (SINGAPORE) Information and Policies​ 

  • We will not be liable for loss mails through normal mailing, please opt for trackable shipping modes if necessary. 

  • There will be no mailing proof or video proof provided for normal mailing. 

  • Tracking number will be provided during packing process, kindly allow 1-2 days for the post office to process your shipment.  

  • We will not be responsible for any shipping issues after we have shipped the parcels out, please check with your nearest post office for any problems with your parcels. 

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  • Please make sure that your address is correct, if not do email us at helloplanetdays@gmail.com immediately . Once order has been shipped out, we will not be liable for loss parcels and customers will bear redelivery charges if we receive an undelivered parcel. Strictly no refunds are allowed in the case of lost mail. 

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